This website is operated by Chirag Solanki (AUI - Among Us India)
Last Updated: January 3, 2026
1. No Physical Shipping
Digital Service - No Shipping Required
AUI provides exclusively digital membership subscription services. We do not sell, ship, or deliver any physical products or goods.
Therefore, this Shipping Policy is NOT APPLICABLE to our services.
2. Nature of Service
AUI offers premium Discord server membership subscriptions which include:
- Digital access to exclusive Discord server features
- Special roles and permissions on Discord
- Virtual benefits and perks within the community
- Access to private channels and features
- In-server virtual currency and economy benefits
All these benefits are delivered digitally and instantly upon successful payment verification.
3. Instant Digital Delivery
Delivery Method
Upon successful payment, your membership benefits are activated through:
- Delivery Platform: Discord (discord.gg or Discord App)
- Delivery Time: Immediate to 15 minutes after payment confirmation
- Delivery Mode: Automatic role assignment on Discord server
- No Tracking Required: All changes are instant and visible on your Discord profile
What You Receive
- Updated Discord roles reflecting your membership tier
- Immediate access to exclusive channels and features
- Activation of special permissions and benefits
- Confirmation message in designated channel (if applicable)
4. Delivery Timeline
Standard Processing Time
- Automatic Processing: 0-5 minutes
- Manual Verification (if required): Up to 15 minutes
- Maximum Delay: 24 hours (in rare technical issues)
If your membership is not activated within 15 minutes:
- Verify that you have joined the AUI Discord server
- Check if payment was successfully completed
- Ensure your Discord account is properly linked
- Contact our support team with payment proof
5. Requirements for Delivery
To receive your digital membership benefits, you must:
- Have an active Discord account - Required for service delivery
- Be a member of AUI Discord server - Join before or immediately after purchase
- Have Discord notifications enabled - To receive confirmation messages
- Not be banned/blocked - From the AUI Discord server
- Meet Discord's age requirements - As per Discord Terms of Service
Failure to meet these requirements may delay or prevent delivery of services. No refunds will be provided if you fail to meet delivery requirements.
6. No Geographical Restrictions
Since our services are entirely digital and delivered via Discord:
- Available worldwide (wherever Discord is accessible)
- No shipping zones or regional restrictions
- No customs or import duties
- No international shipping fees
- Instant delivery regardless of location
7. Delivery Confirmation
You will know your membership has been successfully delivered when:
- Your Discord role changes to reflect your membership tier (Gold/Platinum/Diamond)
- You can access previously locked channels and features
- Your username appears in the member list with special role colors
- Special permissions and commands become available to you
8. Delivery Issues
Common Issues & Solutions
Issue: Role not assigned after payment
Solution: Ensure you're in the AUI Discord server, verify payment was successful, wait up to 15 minutes, or contact support with transaction proof.
Issue: Cannot access exclusive channels
Solution: Refresh Discord (Ctrl+R or close and reopen), check your role assignment, ensure you're looking at the correct server.
Issue: Payment successful but no confirmation
Solution: Save payment receipt/screenshot, verify Discord username is correct, contact support immediately at info@amongusindia.com
9. Technical Support
For delivery-related technical issues:
- Contact us within 24 hours of payment
- Provide transaction ID and payment proof
- Include your Discord username and ID
- Describe the issue you're experiencing
- We will resolve delivery issues within 24-48 hours
10. Future Physical Merchandise
If AUI decides to offer physical merchandise (such as branded clothing, accessories, or other goods) in the future, a separate and comprehensive Shipping Policy will be created and published for those products. Such policy will include:
- Shipping methods and carriers
- Delivery timeframes
- Shipping costs and zones
- Tracking information
- International shipping terms
This current policy applies only to digital membership subscriptions and will be updated if physical products are introduced.
11. Service Continuity
Your digital membership benefits continue without interruption:
- 24/7 Access: Benefits are available around the clock
- No Redelivery Needed: One-time activation, continuous access
- Automatic Renewal: Benefits continue seamlessly on renewal
- No Delivery Fees: All included in subscription price
12. Contact Support
For questions about service delivery or activation issues:
- Business Name: AUI (Among Us India)
- Operated By: Chirag Solanki
- Email: info@amongusindia.com
- Email: chiragsm258@gmail.com
Support hours: We respond to delivery issues within 24 hours, with most issues resolved immediately.
Summary
AUI provides digital-only subscription services with instant delivery via Discord. No physical shipping is involved. All membership benefits are activated automatically within minutes of successful payment. For delivery support, contact us at info@amongusindia.com or chiragsm258@gmail.com.
